About this document
This page sets out how Duskverin Pty Ltd (referred to in this document as "we", "us", or "the operator") approaches the handling of information relating to visitors to this website and users who contact the support team. It is intended to be clear and practical rather than exhaustive.
This site is an informational resource. It does not host user accounts, process transactions, or retain data through any automated backend. The information below reflects the site as it currently operates.
Information received through this site
Visitor behaviour
When you visit this site, your browser may interact with the server in a way that logs basic technical information, such as the type of browser you are using, the referring page, and the time of the request. This kind of information is a standard characteristic of web server operation and is not used to identify individual visitors.
Enquiry form submissions
The enquiry form on this site is implemented as a mailto link. When you complete the form and submit it, your message is opened in your own email application. No form data is transmitted to or stored by this site directly. The content of any email you choose to send is handled as ordinary email correspondence.
We retain email correspondence for a reasonable period in order to respond to enquiries and handle access requests. We do not share enquiry correspondence with third parties except where we are required to do so to respond to a legitimate legal process.
Direct email contact
If you contact us directly by email at [email protected], we will use the information you provide to respond to your message. Your contact details will not be added to any mailing list or passed to third parties for unrelated purposes.
Cookies and tracking
This site does not use cookies, tracking scripts, analytics services, or similar technologies. There are no third-party services embedded in the site's pages. No information about your visit is shared with external services.
External links
This site may include links to external pages for reference purposes. Once you leave this site by following such a link, the practices of the destination site apply. We do not control and are not responsible for the privacy practices of external sites.
Children
This site is intended for adults. We do not knowingly seek or collect information from people under the age of 18. If you believe a minor has submitted information through this site, please contact us and we will address it promptly.
Your rights and how to contact us
If you have submitted information to us through email and would like to ask about how it is held, or if you would like to request its removal, you may contact us at the details below. We will respond to such requests as promptly as we are able.
We do not make specific claims about compliance with particular privacy regulations, as the obligations that apply depend on circumstances we cannot fully anticipate through this general document. If you have a specific concern, please raise it with us directly.
Duskverin Pty Ltd
Level 4, 233 Flinders Lane
Melbourne VIC 3000, Australia
Email: [email protected]
Changes to this document
We may update this page from time to time to reflect changes in how the site operates. When we do so, we will update the review date at the top of the page. We encourage you to check back periodically if this is a matter of concern to you.